Swordfish

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Show Me Where the Money Is: Revolutionizing Debt Collection in South and East Africa

When a prospective client considers buying software to enhance their debt collection efforts, they always ask, “Why should I buy this product? How will it benefit my company?” At Swordfish Software, we have the answers, and we’re ready to show you exactly where the money is.

Where Is the Money At? Debtors, clients, email and SMS campaigns, phone calls, queue management, reporting, and dashboards—all these elements play a crucial role in effective debt collection. But how do you harness them collectively to maximize efficiency and profitability? That’s where our innovative solutions come in.

The Search for the Perfect Debt Collection System Your journey begins with researching the best debt collection systems online, contacting companies, and attending numerous demonstrations. After countless hours of meetings and demos, how do you decide which software is the best fit for your needs?

We Believe in Showing, Not Just Telling Many debt collection systems offer similar features: managing accounts, communication platforms, tracking debtor and agent performance, and generating reports. But what makes a superior piece of software? At Swordfish Software, we believe it comes down to four pillars:

  1. Smart Management: Smartfish (Beta Testing Phase)
    • Our AI model, Smartfish, is currently in beta testing and is designed to predict pay behavior, transcribe calls, and perform in-depth call analysis to give you actionable insights. We’re excited about its potential and are continually refining it to ensure it meets the highest standards.
  2. Autonomous Flow: Workflow Engine (Coming Soon)
    • Our Workflow Engine, with its built-in nodes, is in the mid stages of development and not yet market-ready. This tool will automate repetitive tasks and customize workflows to ensure seamless and efficient operations. Stay tuned for its official launch.
  3. Visual Comprehension: Data Reef
    • Utilize customizable dashboards running on live data to visualize key metrics and make informed, data-driven decisions.
  4. Expert Guidance: Consultancy Services
    • Our consultancy services ensure you maximize the benefits of our platform. We guide you through the implementation and optimization of our tools, tailoring our solutions to fit your unique needs.

Why Choose Swordfish Software? Why continue using the same old systems and expecting different results? Swordfish Software brings you a revolutionary approach to debt collection, ensuring you stay ahead of the curve and reap the benefits of cutting-edge technology.

We are committed to transparency and continuous improvement. Our platform doesn’t just tell you why it’s superior—it shows you. We guide you every step of the way, ensuring you leverage our tools to their fullest potential, maximizing your collection efficiency and profitability.

Join the Revolution Let us show you where the money is by answering your “why” with demonstrable results. Choose Swordfish Software and transform your debt collection strategy today.

Visit our website or contact us for a demonstration and see firsthand how Swordfish Software can revolutionize your debt collection process.

Resia Erasmus

HOD – Sales

Swordfish Software

Disclaimer: This article highlights practical, team-based applications of Swordfish features and functionalities. At Swordfish, we also have dedicated teams continually working on advanced, behind-the-scenes optimisations to enhance client experience. Together, these elements ensure a robust and user-focused solution.

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